Refund policy
Return & Refund Policy
Last Updated: June 2026
At RiverVale44, customer satisfaction is our highest priority. We proudly offer Free Returns & Refunds within 30 Days of delivery.
Return Eligibility
To qualify for a return:
- Products must be unused and in original condition.
- Original packaging must be included.
- Proof of purchase is required.
Free Return Shipping
Eligible returns include free return shipping worldwide.
Refund Process
Once your returned item has been received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please notify us within 7 days after delivery. We will gladly provide a replacement or issue a full refund at no additional cost.
Order Cancellation
Orders may be cancelled before shipment. Orders already shipped are covered under this Return & Refund Policy.