Contact information

LightHarbor is committed to providing accessible and professional customer support. Customers may contact us regarding product information, orders, shipping, delivery, returns, refunds, website questions, or other matters relating to purchases made through our store.

Business Information

Business / Store Name: LightHarbor
Website: LightHarbor.store
Established: 2022
Email: support@LightHarbor.store
Telephone: (866) 406-4722
Business Address: Kahnawake, Quebec J0L 1B0, Canada

Customer Support

For questions concerning an existing order, please include your order number and the email address associated with the purchase whenever possible.

For product-related concerns, photographs or a brief description of the issue may help our team review your request more efficiently.

Returns & Refunds

Eligible purchases are covered by our 30-day free return and refund policy, subject to the conditions specified in our Return & Refund Policy.

Please contact us before sending a return so that our team can provide the appropriate return instructions.

Shipping

LightHarbor provides free worldwide shipping, with an estimated standard delivery timeframe of 7–10 business days.

Shipping times are estimates and may vary due to destination-specific or carrier-related circumstances.

General Inquiries

For all customer service and general business inquiries, please contact support@LightHarbor.store or call (866) 406-4722. Written correspondence may be directed to LightHarbor, Kahnawake, Quebec J0L 1B0, Canada.